Service And Operations Associate

• Vị trí: Service And Operations Associate
• Nơi làm việc HCM
• Lương Thoả thuận
• Hợp đồng Permanent (Full-Time)
• Giờ làm việc Thứ 2 - Thứ 6 , 9:00 - 18:00
• Ngày hết hạn 24/03/2026

What You’ll Be Doing:

Domestic US Operations

• Liaise with Purchasing team to follow up on all incoming shipments.
• Coordinate warehouse team to allocate manpower resources for receiving plan
• Prepare dock receipts for arrival inbound shipments.
• Update shipment status in Odoo system.
• Arrange domestic pickup services and monitor delivery schedules.
• Execute B2B fulfillment for major retail chains (Target, Amazon, Walmart, etc.).
• Execute B2C order fulfillment across platforms (Amazon, Shein, eBay, etc.).
• Calculate dimensional weight to estimate shipping costs.
• Create sales orders and inventory transfer in Odoo system.
• Coordinate with carriers and handle all outbound delivery request

International Operations

• Follow up and track import shipments arriving at U.S. ports
• Verify all relevant documents (commercial invoice, packing list, B/L, freight invoice).
• Liaise with customs brokers to ensure timely clearance.
• Manage export shipments from U.S. to global destinations in partnership with forwarders and carriers.
• Prepare and review export documentation to comply with international regulations.
• Schedule appointments with warehouses and coordinate inland transportation from port to warehouse.
• Record and update all international transactions in Odoo system.